Family Care Advocate

Total Training Time: 40 Hours


Empowering Caregivers

The Family Care Advocate (FCA) course gives advanced caregivers the motivation, information, skills and confidence needed to provide person-centered, evidence-based, coordinated care for older individuals with chronic conditions in their homes. The course emphasizes effective communication skills with the client, family, and health professionals, as well as promoting health literacy. FCA also focuses on encouraging client independence by using self-management techniques with clients who have chronic diseases such as COPD, CHF, stoke, or diabetes. FCA encourages the use of problem solving skills and health team participation throughout the entire course. 

Topics Covered

Students receive instruction on the following:

  •  Activities of Daily Living (ADLs) and Instrumental
  • Activities of Daily Living (IADLs)
  • Communicating with Families
  • Communicating with Healthcare Professionals
  • Delirium, Dementia, Depression
  • Essential Communication Strategies
  • Falls
  • Health Literacy
  • Healthy Living At Home
  • Medications
  • Mind, Body, Emotions, Spirit
  • Person-Centered Communication
  • Respect for Patient and Family

Chronic Disease Self-Management Techniques 

Students receive additional training on the following chronic diseases, including self-management techniques:

  • Chronic Obstructive Pulmonary Disease (COPD)
  • Congestive Heart Failure (CHF)
  • Diabetes
  • Strokes

Strategies Taught

Students receive instructions on and practice using the following techniques:

  • 2:30 SLOW
  • 4 C's of Culture
  • ACT F.A.S.T.
  • Ask Me 3™ 
  • IDPolQ
  • Inhaler Sandwich
  • SBAR
  • SMART Goals
  • Stoplight Tool (for controlling symptoms at home)
  • Teach-Back Method
  • OARS Model

Interested in offering this course at your school or organization? Call us at 855.442.5100 for licensing information.